EXHIBITORS

Exhibitor Frequently Asked Questions 

GENERAL EXHIBITOR & SPONSOR CONFERENCE INFORMATION


Q. What are the dates of the 2024 BOOST Conference?

        A. The 2024 BOOST Conference will be held from April 30 - May 3, 2024. The Exhibitor Expo will be held May 1 & 2, 2024.
 

Q. What are the Exhibit Hall Hours?

        A. The BOOST Conference Exhibit Hall hours are as follows: 

         Move-In  Tuesday, April 30  11:00AM-6:00PM
         Show On  Wednesday, May 1
 Thursday, May 2
 7:30AM-4:00PM
 8:00AM-3:31PM
         Move Out  Thursday, May 2  3:31PM-7:00PM

Q What type of professionals attend the BOOST Conference?

        A. Please view our detailed attendee demographics page.

Q. What booth options are available?

        A. Please see our General Information page for specific booth pricing. This year we are offering 6 types of booth options, including custom exhibits for unique ideas.

Q. How do I register to exhibit?

        A. Exhibitor registration for the 2024 BOOST Conference is now available through our online system until our Exhibit Hall is full. Visit boostconference.org/exhibitors to register to exhibit. The online registration system allows for convenient and environmentally conscious exhibitor registration and allows you to manage and update your exhibitor information.

Q. What is the deadline to register to exhibit for the 2024 BOOST Conference?

        A. The deadline to register to exhibit is March 31, 2024. Please note, the BOOST Exhibit Hall does sell out and booths are available on a first-come, first-served basis until full. 

Q. How do I know if a booth is still available?

        A. The Exhibit Hall Floor Plan is available on our website and will be updated frequently to reflect booth availability. In addition, once you are in the online exhibit registration system, you can view available booth location numbers in real time. If the booth is marked as "sold out" it is no longer available, but if you're able to select the desired booth number then it is available to reserve. 

Q. What comes with the booth?

        A. All booths include pipe & drape, skirted table, chairs, I.D sign, trash can, breakfast, and lunch for registered exhibitors, and company description on our conference website, digital conference brochure, and conference app. Please see our General Information page for more specific booth details.
        *Island booths contain no pipe & drape.

Q. What sponsorship and advertising options are available for the BOOST Conference?

        A. All of our sponsorship options are located on our Sponsorship Amenities page and our media & advertising options can be viewed on our Advertisements page. Current availability will be reflected in the online exhibitor/sponsor registration application. In addition, you may contact us to inquire about any other sponsorship ideas your organization is interested in.

Q. Are meals provided for exhibitors at the conference?

        A. Yes, breakfast, lunch, and networking receptions are included for all registered exhibitors during the conference. Our conference has 1 access level; exhibitor registration includes all meals, general sessions, receptions, workshops, and special events.


ALREADY A REGISTERED EXHIBITOR AND/OR SPONSOR: ACCOUNT ACCESS INFORMATION

Q. If I'm already registered to exhibit, what is the best way to prepare for the conference?

        A. BOOST requires all registered exhibitors to have at least one representative from their organization attend a virtual exhibitor orientation during the last week of March leading up to the conference. Three different times will be offered and we will communicate signup details before the hosted orientation. Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for more information. 

Q. How do I purchase additional sponsorships if I'm already registered for other items and/or to exhibit?

       A.

  • Click HERE to log in to your Online Account
  • From your Dashboard page scroll down to Account Contact
  • Select Exhibitor/Sponsor/Advertiser Selection and select your desired sponsorship(s)
  • Complete your purchase by selecting Go To Next STEP on the bottom right and checking out

Q. How can I promote my company at the conference?

        A. You can promote your company within your exhibit booth space or at any events your organization is sponsoring at the BOOST Conference. Please note that there is a fine of $350 for any flyers or marketing materials distributed outside of your paid exhibit booth or secured sponsorship on all conference facility premises.

        If you are interested in getting additional exposure at the BOOST Conference and want to become a sponsor, please visit our Sponsors page for more information.

Q. How do I access my exhibitor online account after I have registered?

        A. You can log in to your existing online account HERE to log in to your online account; enter your email address and password.

Q. What can I access and change in my online account?

      A. Your online account allows you to:

  • Add or change exhibitor names up until March 31, 2024
  • Register additional exhibitors for a fee beyond the number of registrations that are already included in the cost of your booth
  • Add or change company/organization information up until March 31, 2024
  • Make a payment to your account
  • Purchase additional sponsorships 
  • Print confirmation/receipts of your order

Q: How do I update my organization’s information for the final digital conference brochure and app, including company name, company description, company website, target audience, and participation in promotional events?

     A. You can update your organization's information in your online account.

  • Click HERE to log in to your Online Account
  • Select Home on the top-left
  • Under Account Contact select Exhibitor/Sponsor Information
  • Update the desired information and select Go To Next STEP on the bottom right to save your changes 

Q. How do I update my ACCOUNT HOLDER'S information SO THAT THE CORRECT PERSON RECEIVES THE EXHIBITOR INFORMATION AND EMAILS?

       A. You can update your account holder's information in your online account.

  • Click HERE to log in to your Online Account
  • Select Home on the top-left
  • Under Account Contact select Account Contact Information 
  • Update the desired information and select Go To Next STEP on the bottom right to save your changes 

Q. How do I TRANSFER THE ACCOUNT HOLDER TO SOMEONE ELSE IN MY ORGANIZATION

       A. You can update your account holder's login information in your online account.

  • Click HERE to log in to your Online Account
  • Select Settings on the top-left
  • Update the new Email (this will be the login email address) and the new Password
  • Select Update My Credentials to save your changes  

Q. How do I REGISTER MY EXHIBITORS TO ATTEND AND/OR PURCHASE extra exhibitor badges?

       A. Each exhibit booth comes with 2-5 complimentary registrations depending on the booth option. All attending representatives will need to be registered through your online account to attend. Additional exhibitors can be added for the discounted rate of $350. Follow the steps below to register your participants. 

  • Log in to your online account HERE
  • Select Home at the top left
  • Select the blue “+ADD EXHIBITOR” button under Manage Participant Registrations and follow the prompts on each page to complete your registration. If you are updating an existing registration, select Go To Registration under the current participant's name. 
  • Update the desired information and select Go To Next STEP on the bottom right to save your changes. 

ALREADY A REGISTERED EXHIBITOR AND/OR SPONSOR: GENERAL CONFERENCE INFORMATION 

Q. What are the show colors?

      A. The 2024 show colors are Teal & White.

Q. Is my booth carpeted?

        A. Yes, the convention center is completely carpeted. The color is *brown.
        *Additional colored carpet may be purchased from Show Decorator.

Q. Does electricity come with my booth?

        A. No, electricity requests must be processed through the Show Decorator. An electrical order form can be found in your decorator kit.

Q. What traffic volume can I expect at my exhibit booth?

        A. BOOST makes a concerted effort to drive traffic into the Exhibit Hall by offering dedicated Exhibit Hall hours, (3) meals served in the Exhibit Hall, (2) BOOST Breaks with food served in the Exhibit Hall, Inspiration Station workshops, Meet the Authors events, interactive contests, and more. We can offer no guarantee with regard to any results.

Q. Will BOOSt be distributing attendee contact information before or after the show?

        A. No, the BOOST Conference does not ever offer an attendee contact list. We never share, rent, distribute, or sell our attendee list.

 
        We offer our exhibitors the option to purchase Lead Retrieval scanners to capture attendee data. 1stSales is the single authorized lead retrieval service provider for the BOOST Conference. Click HERE for more information. 

        DISCLAIMER- The BOOST Conference does not sell, rent, or distribute our attendee list at any time. If you are contacted by a third-party representative offering a BOOST contact list, please be advised that they are not affiliated with BOOST Collaborative or the BOOST Conference and that the list is not legitimate. 

Q. When will the Decorator Service Kit be available?

        A. The Decorator Service Kit will be sent out via email to the account holder of registered exhibitors at least 90 days prior to the conference. Click here for more information on the Decorator. 

Q. Where and when do I check in?

        A. Exhibitors who have registered and paid in full must check in at the Exhibitor Registration Counter in Oasis 1 & 2 on Tuesday, April 30, between 11:00AM – 6:00PM before unloading and booth set up. Exhibitors wanting to add additional exhibitors to their booth, but missed the March 31st deadline, will have to register at the Palm Springs Convention Center lobby at On-Site Registration and pay the On-Site Registration rate before entry will be granted. Please note that your account balance must be paid in full prior to booth setup.

Q. Is WiFi provided in the Exhibit Hall?

        A. There is WiFi available in the Exhibit Hall for a charge determined by the A/V Company. We strongly encourage you to bring a WiFi and/or MiFi Hotspot device. Click here for more information on ordering A/V.

Q. Are there any fines to be aware of?

        A. To ensure the integrity of our Exhibit Hall, we have certain policies that if not adhered to, result in fines. No exceptions will be made.

  • Please do not set brochures or materials on any tables outside of your booth. Please note there will be a fine of $350 if this policy is violated.
  • Our policy states that you cannot move out until the designated time period on Wednesday at 3:31PM. Please be respectful to the other exhibitors and attendees by refraining from moving out until 3:31PM on Thursday. This includes packing up supplies and/or disassembling your booth area. Please note that a fine of $550 will be assessed to any exhibitor that disassembles their booth prior to 3:31PM on Thursday, May 2.

Q. Can we serve food at our booth?

        A. The Palm Springs Convention Center and our conference hotels do not allow outside food or beverages at events. Instead, catering must be ordered directly through the Palm Springs Convention Center or the hotel of the hosted event. Accordingly, no free samples of food and/or beverages can be given away at your booth or hosted events.

Q. IS there a POLICY for unmanned AERIAL Vehicles?

        A. There are no drones permitted inside or in close proximity with the Palm Springs Convention Center without written approval of the PSCC Event Manager and BOOST Event Management. Any drones on property without written permission will be subject to immediate removal and possible fines for recovery and/or damages. For all drone approvals, please coordinate with BOOST Event Staff first.

Q. What is the “Trash to Treasure” program?

        A. The “Trash to Treasure” program is sponsored by the Palm Springs Convention Center. During exhibitor move-out on Thursday, the program collects any on-site leftover exhibitor items such as books, toys, games, and exhibitor materials, and donates them to the local Palm Springs Boys & Girls Club. This program will save your organization on return shipping and will make a difference to local youth programs. 

Q. Who do I contact if I have questions?

        A. Contact Show Management

        Questions about BOOST Conference Exhibit Booths?
        Please contact:
        Andrea Seals Wilson
        Exhibit & Sponsorship Account Director 
        619-940-6371
        This email address is being protected from spambots. You need JavaScript enabled to view it.

        BOOST Conference
        1286 University Ave #739
        San Diego, CA 92103

        Website: boostconference.org/exhibitors

Q. Do I need to provide a certificate of liability insurance and what information would I need to include?

        A. Yes, a certificate of liability insurance is a required document that you will need to provide to BOOST Collaborative by March 31, 2024. The document will need to include the following information:

        Description of Operations/Location:

        2024 BOOST Conference April 30 - May 3, 2024
        Palm Springs Convention Center, Palm Springs, CA

        Certificate Holder: 

        BOOST Collaborative
        1286 University Avenue #739
        San Diego, CA 92103  

        Email your certificate to:
        This email address is being protected from spambots. You need JavaScript enabled to view it.

Q. Is there a cancellation deadline and fee?

        A. No, we do not offer a cancellation option. 

        Disclaimer: BOOST Collaborative makes every effort to provide quality services to all of our clients, however, there may be circumstances beyond our control where we must determine what is best for the company as a whole. Please note that the BOOST Collaborative reserves the right to refuse service to anyone for any reason at any time.

        The full Terms & Conditions you agreed to upon registering for the conference have been sent to the Account Holder in the registration confirmation email.

Q. Does BOOST have a Non-Discrimination Policy?

        A. We are committed to diversity and to equal opportunity and do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status.

        At BOOST and in all BOOST-related activities and events, we affirm the sexual orientation and gender identity of each individual and aim to create LGBTQ-inclusive and affirming environments and learning opportunities. This policy applies to hiring, internal, promotions, training opportunities, advancement opportunities, and terminations. This policy also applies to all employees, Leadership Team members, volunteers, clients, and contractors that present/speak/exhibit at or sponsor BOOST-related activities and events.


BOOST Exhibit Show Management Contact

If at any time you have questions or concerns regarding your experience with the BOOST Conference or our contracted conference affiliates, please contact:

andrea-photo-2016

Andrea Seals Wilson, Exhibit & Sponsorship Account Director 
This email address is being protected from spambots. You need JavaScript enabled to view it.619-940-6371

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